We go the extra mile for our clients with highly detailed itineraries, including pre-booked seat numbers (when possible) contacting hotels to try and get room upgrades and are available to them 24/7 in the event of an emergency.
Our innovation of a Club Lounge is, we believe, unique amongst travel agents. Enjoy a glass of champagne, wine or a soft drink, when you call in to collect your travel documents and we go through the details of your trip with you. Your journey starts well before you reach the airport.
Our satisfaction levels are reflected by an exceptionally high level of repeat business and by the large proportion of new clients who have been recommended to us.
All your arrangements are fully protected, financially, by the bonding schemes operated by the Association of British Travel Agents (ABTA) and the Civil Aviation Authority (ATOL) an important factor to take into account, now there are so many online organisations, such as accommodation only companies and airlines, where your money may not protected, if they fail.
We are a multi award winning company, having won acclaim within the travel industry and been recognised as “Small Business of the Year”, in York, competing against businesses outside our own industry.
We cover every destination you are likely to have heard of and, if you are looking for new ideas, many that you will not know! We do simple and we do complex, but they all have one thing in common. Whether it's a short break to a European city or a round the world trip with multiple stopovers, our superb service and attention to detail will ensure a memorable experience. Just imagine; we will make your dream a reality.
We all look forward to our holidays, especially when we work so hard to save for them. The last thing you want to think about is that you could lose your money or be stranded abroad because your travel company folds. That's where ATOL comes in.
We have an exclusive fleet of pristine vehicles, available to carry you in comfort between your home and your chosen airport in comfort and they can all be booked online 24 hours a day. They can also be hired for any other purposes you might require: door to door trips to concerts, sports or other events and days or evenings out are all part of our service.
Our fleet consists of modern seven or eight seater VW minibuses and saloon cars, with leather seats, air conditioning and DVD players (very useful for entertaining children!) and sat-nav.
Our Public Service Vehicle Licence is regulated by the Vehicle and Operators Services Agency (VOSA) which us to have a qualified Transport Manager and all vehicles are subject to tests every ten weeks, thus ensuring the highest standards of care and safety are maintained.
We have friendly, reliable, uniformed drivers who keep in touch with flight times via their mobile phones, in case of delays and whose experience at finding alternative routes can come in very handy, should traffic problems be encountered.
For example, return travel from York to Manchester Airport is only £235 for up to eight passengers. You can book all airport transfers online. To enquire about other destinations, just phone or e-mail us.
What better way to start your year than to book your holiday with York's award winning Travel Agency, and here a just a few reasons why you should...
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So don't delay - book with Quartz Travel today